Privacy Policy

If you choose to purchase products and/or services from the Site, you will be required to provide the following personal information (“PI”): your name, credit card information, telephone number, mailing/shipping address and email address. SyncWise collects PI to process orders, contact regarding your order and/or answer your questions or concerns. PI is collected in the following ways:

 

Financial Personal Information: When you register for a paid subscription/service plan (“Membership”), you must disclose Financial PI. Third party merchants process the Financial PI. SyncWise takes no responsibility for actions of third parties, does not indemnify third parties and by using the third-party merchants to process your Financial PI you agree to hold SyncWise harmless for any actions taken by the third-party merchants.

 

Personal Information: SyncWise collects non-financial PI for members, including free members. By signing up, you give SyncWise permission to collect and retain your PI. SyncWise uses your telephone number for customer service if you contact SyncWise about your account; please use a valid telephone number. Third-party traffic and analytic management software collects information through Cookies set on your computer if your computer allows Cookies (“Analytic Software”). Information gathered by the Analytic Software may be associated with your PI.

 

Online Membership Registration: You do not have to register on the SyncWise site to shop online. Membership may be offered for free, with access to “free” sections of the Site or App. Paid members receive additional benefits, and access to data files.

 

Marketing: When registering, the opt in to receive SyncWise marketing promotions is pre-selected. Opt in recipients receive other forms of email and text message (“SMS”) communication, such as special offers. You specifically authorize SyncWise to send you email and SMS communications until you opt out. You may opt out of SyncWise email and SMS as well as any form of non-transactional communication from within your account. If you opt to receive emails, SyncWise will share your name and email address with the email service provider to deliver email marketing information, use of this information is only permitted in connection with administration and delivery of the email program. SyncWise uses PI for marketing purposes, such as developing and providing promotional and advertising materials that may be of interest to you; analyzing the effectiveness of those materials and customizing and improving them.

 

Surveys: SyncWise may conduct voluntary surveys through the Site, App or email. The surveys may ask customers for background information and about their preferences. You are not obligated to participate. The information SyncWise collects through surveys is used to better serve customers and improve satisfaction. SyncWise does not sell any information gathered in the surveys but may share the results with Corporate or Business Affiliates in accordance with this Statement.

 

Tell-A-Friend Email: You must provide your email address and the recipient’s email address to send a personal greeting to whomever you designate. SyncWise does not use the email address or information contained in these greetings except to complete the service you requested. By using the service you affirm that the recipient of your message consented provide the email address for the purpose of sending the message and any attached information.

 

Links: SyncWise provides links to websites outside its control. SyncWise is not responsible for the privacy, terms of use or other policies of any other website or their management of your PI.

 

Corporate change: SyncWise may sell, transfer or otherwise disclose Personal PI including but not limited to your name and mailing address, if there is a fundamental corporate change, such as a merger, consolidation, reorganization, strategic partnership or the sale of substantially all assets.

 

Government process: If compelled to do so by valid subpoena, court order or other governmental process, SyncWise may disclose PI as legally required to do. SyncWise may use or disclose your PI if necessary to protect the interests of SyncWise or its Corporate Affiliates.

 

Cancellation: You may opt out of SyncWise email marketing and other email communications at any time by choosing the unsubscribe link in a message or select “No” in your profile after registration. Transactional emails may not be opted out of as they relate to your service, devices and billing.

 

Personal Data SyncWise Collects from You: SyncWise strives to collect only the personal data we need. PI collected depends on how you interact with SyncWise. Descriptions of how SyncWise handles personal data for certain individual services are available in settings related to those features.

 

When you purchase and/or activate a product or device, download a software update, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with SyncWise, we may collect a variety of information, including:

 

• Account Information: Account details, such as: email address, registered devices, account status and age.
• Device Information: Identification, such as device serial number or browser type.
• Contact Information: Data such as name, email address, physical address, phone number and other contact information.
• Payment Information: Data about your billing address and method of payment, such as bank details, credit, debit or other payment card information.
• Transaction Information: Data about purchases of SyncWise products and services or transactions facilitated by SyncWise.
• Fraud Prevention Information: Data to help identify and prevent fraud, including device trust score.
• Usage Data: Data about your activity on and use of our offerings, such as App launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data.
• Location Information: Precise location relating to golf course information, and location on course.
• Government ID Data: In certain jurisdictions, we may ask for a government-issued ID in limited circumstances as required by law.
• Other Information: Data you provide, such as the content of your communications with SyncWise, including interactions with customer support and contacts through social media channels.

 

You are not required to provide PI requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

 

Personal Data Received from Other Sources: SyncWise may receive personal data about you from other individuals, businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.

 

Individuals: SyncWise may collect data about you from other individuals — for example, someone sent you a product or gift card, invited you to participate in a SyncWise service or shared content with you.

 

SyncWise Partners: SyncWise may validate information you provide with a third party for security and fraud-prevention purposes.

 

Research and development purposes: SyncWise may use datasets which contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

 

Technical Information
Cookies: SyncWise collects and aggregates information on thousands of site visits about how users navigate the Site. SyncWise analyzes this information to improve the Site by gearing it to users’ preferences. SyncWise may share this information with affiliates or other third-party companies to indicate the interest in the Site and make technical improvements. This aggregated information will not identify you individually or any other user of the Site.

 

Cookies identify your computer and not your email address. SyncWise uses cookies to track items you placed in your shopping cart during a single shopping session. Cookies automatically expire when you have not returned to the Site for a certain period of time. Your browser must be set to accept cookies before you can place an order. SyncWise Business Partners may use cookies on the Site. SyncWise has no access to, or control over these cookies once partners are given permission to use cookies for advertising purposes.

 

These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

 

Different types of cookies are used. Communications Cookies are used to enable network traffic to and from SyncWise’s systems and may help us detect any errors. Strictly Necessary Cookies are required to provide a specific feature or service which you have accessed or requested, such as: display the Site in the proper format and language; authenticate and verify your transactions. Other Cookies are used to understand how visitors interact with the Site and online services, including: help us assess the effectiveness of advertisements and web searches, remember your choices while browsing to provide you with a customized experience.

 

If you prefer SyncWise not use cookies, we provide you with the means to disable their use. If you are using a different browser, check with your provider to find out how to disable cookies. Certain features of the Site may not be available if all cookies are disabled.

 

In addition to cookies, SyncWise may use other technologies to achieve similar objectives.

 

In some email messages may have a “click-through URL” that links you to content on the Site. When you click one of these URLs, they pass through a separate server before arriving at the destination page on the Site. The click-through is tracked to determine interest in particular topics and measure effective communication with you. If you prefer not to be tracked in this way, do not click graphic or text links in email messages.

 

Generally, data collected using these cookies and similar technologies as non-personal data. However, to the extent that IP addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. Sometimes combines non-personal data collected from these technologies with other personal data, when data is combined in this way, it is treated as personal data for purposes of this Privacy Policy.

 

Analytical Data: Analytic service providers and advertising software may use cookies and may receive information about your browsing and buying activity on the Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any.

 

Security: SyncWise has electronic and corporate policies and procedures in place for the security of every order placed online. Secure Socket Layer technology (SSL) keeps others from intercepting your information while being transmitted across the Internet. SSL technology is the industry standard method of communicating secure online transactions and is built into most major browsers. The secure mode begins when you initiate your order. All information, once on the SyncWise server, is protected from any external intrusions. Once your order is processed, SyncWise does not retain your credit card number in the online systems. Only SyncWise employees who require your PI to serve you have access to your data, which is password protected. SSL protects information sent to SyncWise, and the security certificate confirms SyncWise is the recipients of this information. SyncWise strives to protect your data with the utmost care at all steps in the process. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. SyncWise does not warrant or ensure the security of any information sent to SyncWise online.

 

Email Abuse: Fake emails that appear to be, but are not, sent from reputable sources, such as SyncWise, are known as “phishing,” which is an attempt to trick unwary recipients of an email into divulging PI. If you have any question about the genuineness of an email you receive that appears to be from SyncWise, please contact us. Do not furnish any PI in response to the email unless its authenticity can be verified.

 

Transaction Security
Secured communications on the internet require attention to authentication, encryption and data integrity. All three are addressed by the Secure Socket Layer (SSL) protocol. Authentication is the process of establishing your connection with the web server, rather than another server assuming SyncWise identity. SyncWise obtained a digital security certificate from Go Daddy Secure Certification Authority. The security certificate confirms SyncWise is the recipients of your communication.

 

Encryption is the process of scrambling data (through use of keys and mathematical encoding algorithms) to prohibit the data from being understood between your browser and the server. Encryption protects communications between your browser and SyncWise Site. To ensure you are in SSL or secure mode for your transactions, look at the address of the page. Secure pages usually have an address of ‘https://’.

 

Child Policy: If you are under 18 years of age, do not submit any information without the express consent and participation of a parent or guardian. If you believe SyncWise has information from or about anyone under 13 years of age, please contact SyncWise immediately.

 

Links: SyncWise may provide links to affiliated entities and to other sites. These sites operate independently of SyncWise and have established their own privacy and security policies. For the best online experience, review these policies before submitting any Personal Information through these sites.

 

Consent to Transfer: The Site is operated in the United States (“US”). If you are outside the US, the information you provide to SyncWise will be transferred to and within the US. By using the Site or App and providing PI through the Site or App, you consent to this transfer.

 

Canadian Residents: Except as restricted by law, are entitled to access their PI collected by SyncWise by writing to: SyncWise Customer Service, 655 Camino De La Reina, San Diego, CA 92101. SyncWise may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm before processing your request. If you believe information collected is incomplete or inaccurate, SyncWise will correct the information upon verification of the error or omission and identity of the person requesting the change.

 

California Residents: In addition to the rights above, you have the right to request information from SyncWise regarding how certain categories of your PI are shared with third parties, for the third parties’ direct marketing purposes. California law provides you the right to submit a request to us at the designated address and receive the following information: The categories of information disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year; names and addresses of third parties that received such information; and if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

 

Updates to this Statement: SyncWise reserves the right to make changes at any time to its policies and/or alter the look and functionality of the Site. If there are changes to the use of your PI, SyncWise will post the policy change and update this Statement accordingly. SyncWise encourages you to periodically review this Statement for updated information on privacy and security policies. Statement last updated June 30, 2025. By using the Site or App, you agree to be bound by the terms of this Privacy Policy. No physical signature is necessary for this Agreement to have legal effect and to be binding upon the Parties.